Privacy Policy

Introduction

Welcome to Castle Rock Anger Management Therapy’s online privacy hub. We are dedicated to protecting your privacy and ensuring that your personal information remains secure. This comprehensive Privacy Policy outlines our practices regarding data collection, usage, and protection, adhering to strict compliance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website at https://castle-rock-anger-management-therapy.denvermentalhealthcare.com, mobile applications, services, and products offered under the Castle Rock Anger Management Therapy brand. However, please be advised that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. Each of these external entities has its own privacy policies, and we encourage you to review them before using their services.

Processing Activities

This Privacy Policy guides your interactions with us in the following scenarios:

Using our applications and services as an authorized user
Visiting any websites linked to this Privacy Policy
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal information to enhance your experience with our services and improve our operations. The types of data we gather include:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Credit card or debit card details used for transactions on our platform.
Financial Information: Data related to your financial status, which may be collected for billing purposes.
Purchase Information: Records of products or services purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, used for technical operations.
Location Data: Geographic location information provided by your browser or device settings.
Feedback: Reviews, comments, and responses you share with us to improve our services.
Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, connections).
Product Information: Details about products or services you show interest in or purchase from us.

We obtain this information through direct user input, interactions with our systems, and automated technologies used for system operations and analytics. Additionally, we may receive personal data from third parties who assist us in providing and improving our services, always subject to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies to enhance user experience and gather analytics about how our website is used. Our cookie policy categorizes cookies into:

Strictly Necessary: These ensure basic functions of our website, such as secure login.
Preference: Cookies that remember your preferences, like language settings or screen display options.
Analytics: Used to collect statistics on how users interact with our site, helping us improve its performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the retention period ends or when these purposes are no longer relevant, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal information. We employ encryption for data in transit and at rest, ensuring that sensitive details are protected during transmission and storage. Additionally, we engage secure third-party processing partners who adhere to strict data protection standards to further strengthen our security protocols.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise any of these rights, please contact our dedicated privacy team using the details provided in the ‘Contact Information’ section below. We will respond to your request within a reasonable timeframe, as required by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review this policy periodically to stay informed about your rights and our data handling practices.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

Email: contact@castle-rock-anger-management-therapy.denvermentalhealthcare.com
Address: Castle Rock Anger Management Therapy, [Your Address]